---

Danzom Return & Refund Policy

At Danzom, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.

Change of Mind Returns

If you change your mind, you may return your item within 30 days of receiving your order, provided that:

• The item is unworn, unused, unwashed, and in its original condition.
• All original tags are attached.
• The item is returned in its original packaging.
• Proof of purchase is provided.

Approved change of mind returns will receive store credit only.

Customers are responsible for return shipping costs for change of mind returns.

Faulty, Damaged or Incorrect Items

Please contact us as soon as possible after receiving your order. We recommend contacting us within 48 hours of delivery.

Please include:

• Your order number.
• A description of the issue.
• Clear photos of the item.

Once assessed, we will offer the appropriate solution, which may include:

• A replacement.
• A repair (where appropriate).
• A refund.
• Store credit.

Danzom will cover return shipping costs for approved faulty or incorrect items

Non-Returnable Items

The following items cannot be returned unless they are faulty:

• Worn or washed items.
• Items without original tags.
• Gift cards.
• Clearance or final sale items.

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days after the returned item has been received and inspected.

Australian Consumer Law

Nothing in this policy excludes or limits your rights under the Australian Consumer Law. You are entitled to a repair, replacement or refund where required by law.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: danzomaustralia@gmail.com

Website: www.danzom.com.au

Return Address:
Canberra, ACT, Australia
(Return address will be provided after your return request has been approved.