Shipping policy
Danzom Shipping Policy
At Danzom, we are committed to delivering your order safely and as quickly as possible across Australia.
Shipping Locations
We currently ship Australia-wide.
At this time, we do not offer international shipping.
Order Processing
- Orders are processed within 1–2 business days (Monday to Friday).
- Orders placed on weekends or public holidays will be processed on the next business day.
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During sales, promotional periods, or peak seasons, processing times may be slightly longer.
Shipping Methods & Costs
We ship all orders using Australia Post.
Standard Shipping
- Flat Rate: AUD $9.99
- Estimated Delivery: 2–8 business days
Express Shipping
- Flat Rate: AUD $14.99
- Estimated Delivery: 1–4 business days
Free Shipping
We offer FREE Standard Shipping on all Australian orders over AUD $100.
Free Shipping
We offer FREE Standard Shipping on all Australian orders over AUD $100.
Delivery times are estimates only and may vary depending on your location, weather conditions, carrier delays, or public holidays.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your Australia Post tracking number so you can monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
Danzom is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Delayed or Damaged Parcels
If your parcel is delayed, lost, or arrives damaged, please contact us as soon as possible. We will work with Australia Post to investigate the issue and assist you in resolving it.
Please note that once an order has been handed to Australia Post, delivery times are outside our direct control.
Undeliverable or Returned Orders
If an order is returned to us because of an incorrect address, failure to collect the parcel, or refusal of delivery, the customer may be responsible for any additional shipping charges required to resend the order.
Contact Us
If you have any questions regarding shipping, please contact us:
Danzom
Website: https://www.danzom.com.au
Email: danzomaustralia@gmail.com
Text us (SMS only): +61 451 692 757
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